Shipping Policy

 Shipping Information at Fern Whitening Supplies

To ensure the integrity of our products, we may delay shipping on Fridays or long weekends during extreme heat/cold temperatures. Our shipping rates range from $13-25 CAD, with free shipping on orders over $300 (automatically applied at checkout). Local pickup is available for residents in Belleville, Ontario. Please note some start up packages may require ADDITIONAL shipping fees if shipping out of Canada.

Shipping Times:

  • Ontario: 1-3 days 
  • Out of Province: 2-5 days
  • USA: 5-9 business days (track through shipping email)
  • Out of Country: 9-14 business days (tracking number provided)
  • Shipping times are estimates on in stock products. If products are not in stock these times will not be accurate. 

Important Notes:

  • Shipping rates may vary based on size and weight.
  • We are not responsible for lost, damaged, or late packages once handed off to the courier.
  • Privacy laws prevent direct address visibility during tracking; connect with the courier for details.
  • Occasionally, UPS may be used for shipping.

Contact Information:

  • For Canada Post inquiries, use the tracking link provided or contact Canada Post directly.

Please note: Fern Whitening Supplies cannot retrieve information on package location or delivery; you must connect with the courier yourself

Contact numbers:

Within Canada: 1-866-607-6301

Outside of Canada: 1-416-979-3033

TTY (teletypewriter) 1-800-267-2797

Have tracking link ready when calling. Your tracking link is automatically emailed to you once your order has shipped. Check junk mail.